764-8021 Presque Isle, Caribou, Fort Fairfield, Easton, Mars Hill, Blaine,
Bridgewater, Masardis, Ashland, Mapleton, Washburn, Perham, Wade, Westfield

492-0940 Limestone, Loring, New Sweden Stockholm

895-3454 Van Buren, Hamlin, Grand Isle, St. Leonard

728-3549 Madawaska, Frenchville, St Agatha, Edmundston

521-0257 Houlton, Littleton, Monticello, Ludlow, Smyrna Mills, Linneus,
New Limerick, North Amity, Cary, Hodgdon

448-7019 Danforth, Wytopitlock

1-500-650-6677 Ft. Kent, Clair, Eagle Lake, St. Francis NB
Special Notice as of 4/9/2007:
- Island Falls, Oakfield, Patten, Sherman users
should use the 500 number temporarily. PWN will be establishing a new 757
exchange number and will notify our customers in that exchange when
the new number is available.
(Note: This is a local number, not long-distance! )

To access from other areas within Maine,
please call us for a the correct phone numbers.

Q: I have a 56K modem. Why isn't my download speed even close to 56K?

A: There could be several reasons--and most of them aren't your ISP's fault.

First of all, static electricity caused by radio signals, power lines, and other sources interfere with most 56K modem signals, forcing them to fall back to 42-50Kbps.

56K modems also require a clean, straight through telephone connection to the telephone company's central office switching center.  Phone company line amplifiers that boost a telephone signal over a long distance, PBX switchboard systems, and other phone equipment alter the phone signal and force 56K modems to fall back to speeds of 33.6Kbps and lower...

Finally, the FCC doesn't allow 56K modems to use the full range of signals that phone company equipment can generate. They're concerned that it'll cause static interference to other phone lines.

So, no 56K modem in the United States ever connects at 56K. Most 56K modem users seem to connect at speeds of 44-48Kbps.

A virus is a small program that can attach itself to other software, and replicate itself, spreading the infection to any computer that uses the contaminated software. Viruses can do various things, from making a system file keep growing until you don't have any free space left, to making MS Word unable to save, to even damaging your hard drive.

Viruses must either be run or opened (for MSWord macro viruses only), just downloading the program cannot spread or activate them. The programs listed here provide scanning and cleaning for viruses. Some scanners sit in memory and scan all incoming files, others watch your system for the symptoms of viruses. Others offer "on demand" scanning, telling you when and where to check files. New viruses are detected all the time, so your best bet is to make sure that you update your virus checkers on a regular basis.

Then again, some viruses are just hoaxes!

Kill_Happy99
Kills virus via dos command!
 

Happy99 Cleaner
Searches files for virus and cleans them...
 

Fix PrettyPark zip file
Searches files and registry, fixes them...
Get this zip file, extract and run it.
 

I Love You virus fix zip file
Searches files and registry, fixes, but cannot undo destroyed files...
Get this zip file, extract and run it.
 

For Win95/98--

        Open My Computer,
        Open DialUp Networking
        Double-Click on the MFX Internet icon.
	Enter the phone number!
	Click OK and it will be saved.

For Win3.1
	
	Open TCP (Trumpet Winsock)
	 Click on Dialler > Setup.cmd
	  Leave your username and password the same.
          Enter the phone number, and click OK.

For Macs:
	This depends... 
	on whether you have PPP, ConfigPPP 
	or FreePPP:

	PPP---------------------------------
	Click on the apple, Control Panels
	and PPP
	Enter the phone number.
	Close the PPP window and exit.


	ConfigPPP---------------------------
	Click on the apple, Control Panels
	and ConfigPPP
	Click the Config button
	Enter the phone number.
	Click Done.

	FreePPP-----------------------------
	Click on the FreePPP telephone icon.
	Click the little triangle in the lower
	left corner so you can see the headings:
	 _________ __________ ____________
	| General | Accounts | Locations  |
	
	click Accounts, 
	click the Edit button, and
	change the phone number accordingly!

With the following changes to your DialUp
Networking, you should never have to adjust
them again.  MFX is switching to 
Server Assigned name server addresses.  

This is an easy change!  Most of the settings
are already ok in your machine, you just
need to observe them and make sure they are 
the same as shown below.

Instructions for the correct settings for 
Win95, Win98 and Windows 3.1, and MacIntosh 
are below.  If they appear to be too 
intimidating, just call us and we'll help 
you thru the changes.  If you are connecting, 
but having problems surfing or getting email, 
then you have a problem with your DNS settings.
See the following intructions for adjusting the
DNS numbers and the mail server settings.


--------------------------------------------
Here's How:
--------------------------------------------

	

For Win95/98--

        Open My Computer,
        Open DialUp Networking
        Right-click on the MFX Internet icon.
        Click on Properties,
          Make sure there is NO checkmark in 
	      "Use country code and area code"
          Click on the Server Type button
            These boxes should have checkmarks:
              Enable software compression
              TCP/IP protocol
            These boxes must not have checkmarks:
	      "Log on to Network "
              "Require encrypted password"
            If you are not on a Local Area Network
       	    (LAN), then there is no need to check
                NetBEUI or
                IPX/SPX Compatible
          Click on the TCP/IP Settings button.
          Click on "Server assigned IP address".
          Click on "Server assigned name server addresses"
            Put a checkmark in 
               "Use IP header compression"
            Put a checkmark in 
               "Use default gateway on remote network"
Click OK till you get back to the desktop and you're done!

For some older Win95 DNS Setups:
Just in case the DNS was setup under 
Control Panel/Network, instead of DialUp Networking.
----------------------------------------------------
    Open My Computer,
    Open Control Panel
    Open the "Network" icon:
        Highlight TCP/IP (Dial-Up Adapter)" 
	   and click the Properties button.
        Click on IP address and set it to: 
   	   "Obtain IP address automatically"
        Click on the "Gateway" tab and make 
   	   sure both boxes are blank.
        Click on  the "DNS Configuration" tab, 
	   then click on "Disable DNS".
      When the settings are correct, 
   click "OK" until you are back to the 
   control panel and let your computer 
   restart if it wants to....
Then go back to the above section and make sure that
DialUp Networking in correctly setup!

	

For Windows 3.x --
    Start Trumpet Winsock
    Click on File Setup
    Remove Name Server entry and enter:
          207.5.128.9  

(Check this while your in Trumpet Winsock!
1. The IP number should be set to 0.0.0.0
2. Set the MTU number to 576
3. Set the RWin number to 2048
4. Set the MSS number to 512
Your connection will run faster!)

    Click OK and restart Trumpet Winsock.

	

For Macintosh --
With the introduction of Macintosh System 7.5.3, 
Apple Computer released a new networking architecture 
known as Open Transport.  If you are using 7.5.2 or 
below (including System 7.1) you will likely be using 
Classic networking.  Those with System 7.5.3 and above 
(including Mac OS 8 and OS8.5) may be using Open Transport. 
The setup for your computer is different depending 
on your software.
--------------------------------------------
For MacTCP* (Classic networking):
    From the Control Panels folder,
    open "MacTCP".
       Click "More...".
 Look under the "Domain Name Server Information"
 section, in the bottom right of the dialog that 
 appears: 
       Under "Domain" enter a period(dot) only on each
 of the top two lines.
       Under "IP Address" enter these numbers (one 
 to a line):
            207.5.128.9
            
           Make sure that the first line is set to be the
   "default."
        Click the "OK" button,
        Close the MacTCP control panel.
        Restart if prompted before re-connecting 
  to the Internet.

--------------------------------------------
  For TCP/IP (Open Transport networking):
    From the Control Panels folder, open "TCP/IP".
    In the "Name server address" area, choose:
	Server assigned name server addresses
	
    Close the TCP/IP control panel and 
    save the changes when prompted.
    You do not need to restart.
--------------------------------------------
*We have found some instances where MacTCP
just will not authenticate for a dynamic IP address.
If you cannot login after making the above changes,
please call us for an updated Mac Setup!
Do not reinstall your system or the old Agate software!
--------------------------------------------

	

A file transfer program is something you might want to learn to use if you are downloading alot of files. Many ftp transfers can be made using Netscape or Internet Explorer, but some people like doing it the old-fashioned way. Usually it's a little faster...

These instructions are for WsFTP...

1. Open WsFTP and chose a destination server. Most servers will permit an anonymous login, and they usually require your email address as a password. So just enter "anonymous" for the UserID and enter your email address in the password field.
   Note: If you are downloading files into your account's www subdirectory for your own webpage, you will need to login using your own account name and password.
2. Press the Connect button. You should be connected to the servers /ftp/pub subdirectory.
3. Once you are connected, your computers files will show in the left window, and the server you have ftp'd into will be in the right window.
4. You probably will only have authority to down load files from their server.
5. Highlight the file you desire, and press the <--- arrow to download it to your computer.

That's the basics. There is a really good help section built into the program. For more details, READ it!

You can get newer (and more powerful) editions of WsFTP from www.tucows.com or www.shareware.com.

NewsGroup Setup --------------------------------------------
One major caveat here! 
Warning, Parents Be Careful! 
Pay attention if your children show an interest
using newgroups... here's why: 

Newsgroups have little or nothing to do with the "news media"
that we are accustomed to seeing on television, radio or 
newspapers....  While there are a few legitimate newsgroups, 
there is an amazing amount of trash and pornography 
in this area of the internet...  

Newsgroups, generally speaking, are about groups of people 
who have a common interest in a specific topic, like 
computers, dogs, environmental concerns or politics... 
It is basically a fancy email system that threads letters 
together so that people can read thru them and share information.

Netscape, Internet Explorer, Outlook Express, and WinVn
are all popular newsreaders.  Look in each program's help
files for for specific information to setup for reading 
newsgroups...

The MFX source for newsgroups is:
	
	news.gwi.net

There are other newsgroup sources out there, but this is 
a good place to start. 

	

Each email program has a different setup,
but they all have a couple things in common:

      The SMTP: (Outgoing) server must be set to: 
	 mail.mfx.net

      The POP3: (Incoming) server must be set to: 
	 mail.mfx.net

Your new email address will be:
       	johndoe@mfx.net

It may seem obvious, but substitute your username
in place of johndoe...


	

WebPages --------------------------------------------

To install your webpage on our server,
1. Ftp to www.mfx.net using your userid and password.
2. Copy your webpage files to the www subdirectory.
3. Make sure the first page is named "index.html"
4. Your url will be "http://www.mfx.net/~johndoe"

It may seem obvious, but substitute your username
in place of johndoe...


	

Need a copy of our application to refer a friend?
Click below and print them out!

     Adobe PDF ...best output, if you have:
     HTML Page 1
     HTML Page 2

Hint:  If the html pages don't print correctly, 
       try using a smaller font in your browser!

        

Call us! ===============================================
As always, feel free to call us if you need help!  
--------------------------------------------------------
========================================================
Other help available:
========================================================

	
Pioneer Wireless, Inc.
37 North St.
PO Box 806  
Houlton, ME  04730    
207.532.1254
866.532.1254